Technology Department

Person with a laptop showing code.

Ticket System Login…

The Tech Support ticket system is synced directly with your Windows account. So use the same exact credentials you use for logging into your computer to log into the Tech Support ticket system.

That means if you change your Windows password, don’t rely on your browser’s “auto-fill” of that password as it will be likely using the old password.

Did you know…?

You can quickly submit a ticket from your email just by emailing help@nvpstechsupport.on.spiceworks.com. Please be sure to include your building, room number and a detailed description of your issue. We recommend saving this email to your address book as it’s not as easy to remember as the previous system. Unfortunately we can’t control the email name and length on the new system. If you save it to your address book with the first name Email and last name Ticket, it will auto populate when you type Email Ticket in the To: field.

Your Tech Team

Keysha Hanes Application Specialist

khanes@nvps.net

(616) 365-6131

Troubleshooting
Synergy
Application Support
Google Systems
Ben Tyron Technology Specialist

btyron@nvps.net

(616) 365-6126

Security
Troubleshooting
Repairs
Networking
Marcus Morris Technology Specialist

mmorris@nvps.net

(616) 365-6146

Repairs
Troubleshooting
Web Design
Inventory
Tony Lafata Network Admin

tlafata@nvps.net

(616) 365-6127

Networking
Repairs
Security
Troubleshooting
Robin Paredez Director of Technology

rparedez@nvps.net

(616) 365-####

Application Support
Synergy
Troubleshooting
Education

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